Contact Eric Emanuel Shorts

Questions about EE mesh shorts, orders, sizing or returns? We’re here to help.

  • Support hours: Mon–Fri, 10:00–18:00 ET
  • Avg response: 4–12 business hours

Contact options

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Email support

Fastest way to reach us. Include your order number for priority help.

[email protected]
  • Orders, shipping, returns, sizing
  • Attach photos for product issues
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Order help

Track an order or start a return. We’ll verify against our product photos and notes.

Tip: You can reply to your order email for the fastest routing.
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Sizing & fit

Most customers stay true to size for a classic athletic fit.

See size guide
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Office

214 W 39th St
New York, NY 10018, US
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Send us a message

Fill out the form and we’ll get back to you. We reply in the order received, usually the same business day.

Submits via your email app. Or email us directly at [email protected].

Size guide (EE mesh shorts)

General fit

True-to-size for an athletic fit. Size up for longer drape, size down for a trimmer thigh.

  • Elastic waistband with drawcord
  • Double-layer mesh with lining
  • Unisex fit

Approx flat measurements

  • S: Waist 13–14 in (33–36 cm), Outseam ~16 in (41 cm)
  • M: Waist 14–15 in (36–38 cm), Outseam ~17 in (43 cm)
  • L: Waist 15–16 in (38–41 cm), Outseam ~18 in (46 cm)
  • XL: Waist 16–17 in (41–43 cm), Outseam ~19 in (48 cm)
Note: Small variances can occur across limited drops.

Shipping & returns

Shipping

In‑stock items ship within 1–2 business days. Preorders follow the timeline on the product page.

  • US standard: 3–6 business days
  • Express options available at checkout
  • Tracking sent via email/SMS

Returns

Return unworn items in original condition with tags and bag. Start a return via the button above or email us.

  • Window: 14 days from delivery
  • Quick review if item differs from our photos/description
  • Exchanges subject to stock

Authenticity

Each pair passes four checks: source trace, construction, labels, and a wear test. We publish close-ups and measurements for self-verification.

Frequently asked questions

How can I tell if I am looking at real Eric Emanuel shorts here?
Each pair passes four checks: source trace, construction, labels, and a wear test. We publish close-up photos and our measurements so you can self-verify before purchase.
What size should I choose?
Stay true for a classic athletic fit. Size up for a longer drape or down for a trimmer thigh. Flat measurements are listed above.
Do colors like pink, red, and blue run the same across drops?
Core shades are consistent; seasonal brights can shift slightly. We note undertone and show daylight images so you see the exact tone.
How do you handle returns?
Returns are supported when items are in original condition with tags and bag. If something arrives off from our description or photos, we review and resolve it quickly.
When will my order ship?
In-stock orders ship in 1–2 business days. Preorders ship per the date on the product page. You’ll receive tracking via email.
Can I change my shipping address?
Email us immediately with your order number and the correct address. If your order hasn’t shipped, we’ll update it. Shipped orders may be rerouted with the carrier.